Call Center Agents recruitment in a Leading Commercial Bank

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leumas
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Call Center Agents recruitment in a Leading Commercial Bank

Post by leumas » Tue Jan 14, 2020 3:05 pm

Workforce Group – Our client, a leading Commercial Bank is currently recruiting suitable and qualified candidates for the position below:


Job Title: Call Center Agent
Location: Lagos
Company: Foremost Commercial Bank

Summary
• We are currently recruiting Contact Center Agents for a reputable bank. H/She will be the liaison between the bank and its current and potential customers.
• H/She will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.

Job Responsibilities
• Managing large amounts of inbound and outbound calls in a timely manner.
• Meet personal/team qualitative and quantitative targets.
• Seize opportunities to up sell products when they arise.
• Following call center “scripts” when handling different topics.
• Identifying customers’ needs, clarify information, research every issue and providing solutions.

Requirements
• HND / BSc. in any discipline.
• Fluency in local languages
• Must be resident in Lagos.
• Must not be more than 27 years old.
• Excellent spoken English with impressive interpersonal skills.

Remuneration
• Attractive Basic pay
• Other Benefits: Pension plus HMO.


How to Apply
Interested and qualified candidates should Click here to apply

Application Deadline 27th January, 2020.
Hello, before you apply for this job ensure you have a standard CV and cover letter, GET IT HERE NOW

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